Enterprise Content Management
Enterprise Content Management (ECM) is about the processes and technology around publishing your information through an Intranet or the Internet. Enterprise Content Management follows that paradigm that websites (internal or external) should not be used as a repository for information. Enterprise Content Management includes technologies like Document and Records Management but will use the information stored in those systems to convert and display on websites.
ECM enables you to manage your information in only one central repository and reduce the risk of having the same information in multiple locations. You can be ensured that the latest version of your information is available on your website.
Introduction of Enterprise Content Management usually doesn’t impact the people too much (unless Document and Records Management were not in place yet). It may affect the way people save their information in the Document Management system and it may affect the way webmasters publish information to websites.
Processes around Content Management concentrate around publishing your information. Typical processes related to Content Management are:
- Corporate Style (style sheets)
- Approval workflow
- Publishing process
Technology to support Content Management can be as simple as a web-management tool or as efficient as an Enterprise Content Management System. An Enterprise Content Management system typically caters for functionality like:
- Document Management