Document Management
Document Management is about the processes and technology required to support your people in the creation of information. This type of information is also referred to as ‘born digital’ because it was first created in digital format.
People
Your people (staff) will create information on a daily basis, some days more the others, on a wide variety of topics, some more important then others. Your people are what make your organisation. If they feel comfortable in their working environment and if they have the right tools to assist them, they can be very creative and productive.
Processes
To manage your information successfully you need to have processes in place to support the retention of that information. Processes required range from:
- Where do I store my information?
- Where do I find my information?
Technology
Technology to support the storage of your documents can be as simple as the use of your file system and network drives or as efficient as a Document Management System.
A Document Management System typically caters for functionality like:
- Storage (short-term) and Retrieval of documents
- Editing and versioning control
- Security and permissions
- Workflow
- Auditing and logging